Refund policy


We do NOT accept returns or will refund payment unless you can prove the download link didn't work.  Please be aware we are notified when a download has been:

  1. downloaded
  2. opened and used

To start a return, you can contact us at michellemc.crafts@gmail.com

You can always contact us for any return question at michellemc.crafts@gmail.com

Exceptions / non-returnable items
Once the files have been opened you acknowledge receipt of goods is final and no refund from that point will be accepted.


Exchanges
Exchanges are not acepeted.

European Union 14 day cooling off period
Does not apply to digital Artwork